Contact Operations
Current Clients & Users
IT Support
Need technical assistance or to open a ticket for your business?
School Support
Need assistance with visitor logs, digital passes, or managing campus permissions?
General Inquiries & Partnerships
For media inquiries, potential partnerships, or questions about the Bledsoe Labs portfolio.
Whether you have a technical question or a partnership idea, we’re here to listen. Reach out via the channel that works best for you.
What happens when you contact Bledsoe Labs?
Unlike many technology holding companies, we do not use automated bots to screen our general inbox. When you use the form above to contact Bledsoe Labs, your message is routed directly to our operations team in Holiday, Florida.
Our Response Standards:
Support Tickets: If you are a client of Carl’s Consulting Agency, a user of Custodyo, or an administrator for Certo Schools, please use the dedicated support buttons above. Support tickets are prioritized over general inquiries and are typically addressed within 4 hours during business days.
General Inquiries: For partnerships, press, or general information, we aim to respond within one business day.
Why do we separate support channels?
We separate our communication streams to ensure security and privacy. Technical support often involves sensitive data (server credentials, family records, or student safety logs) that should never pass through a general contact form. By directing you to the correct secure portal, we ensure your data stays protected from the very first interaction.
Office Hours & Availability Our engineering and support teams operate on Eastern Standard Time (EST). While we monitor critical infrastructure 24/7, administrative responses occur Monday through Friday, 9:00 AM to 5:00 PM.
Thank you for your interest in our work. We look forward to connecting with you.
