Technology often has a habit of growing sideways. You solve one problem for a client, then another, and suddenly you look up to realize you aren’t just fixing computers anymore—you are architecting entire ecosystems.
For years, Carl’s Consulting Agency has effectively served as the “fixer.” We provided hands-on IT consulting, managed hosting, and technical support for businesses that simply needed their systems to work. However, we don’t just do that work; we genuinely love it. There is a specific satisfaction in taking a broken, chaotic infrastructure and finally making it silent and stable.
Eventually, as we grew, we started seeing problems that couldn’t be solved with a support ticket.
For example, we saw co-parents struggling with fragmented communication tools. Simultaneously, we saw lawyers needing better data security than off-the-shelf software could provide. Ultimately, we realized that to truly solve these friction points, we couldn’t just service technology. We had to build it.
The Pivot to a Studio Model
Bledsoe Labs, LLC was created to answer a simple question: Where do the new ideas live?
As we began developing Custodyo, it became clear that a single consulting brand wasn’t the right container for everything. Consider the difference:
Carl’s Consulting Agency is purely about Service. It focuses on stability, response times, and infrastructure.
Custodyo, on the other hand, is about Product. It focuses on user experience, software engineering, and solving a specific social problem.
Trying to run a SaaS platform from the desk of an IT consultant is like trying to run a restaurant out of a mechanic’s shop. You might have the skills for both, but the customers are there for very different reasons.
Consequently, we formed Bledsoe Labs to be the parent company that holds the standard for both. This structure allows us to separate the “Service” from the “Product” while ensuring both are built on the same foundation.
The Bledsoe Labs Mission
While our brands operate in different worlds—one in the server room, one in the family court system—the Bledsoe Labs mission remains consistent across the board.
1. Practicality Over Hype
We don’t chase trends. In fact, you won’t see us integrating blockchain or AI unless it solves a specific, painful operational problem. If a tool doesn’t reduce friction, we simply don’t build it.
2. Radical Privacy
Whether we are securing a law firm’s email or a family’s custody schedule, we treat data sovereignty as a human right. Therefore, we architect our systems to know as little about you as possible.
3. Long-Term Operations
We aren’t a venture-backed startup looking for a quick exit. Instead, we are operators. We build things to last, and furthermore, we support what we build.
What Comes Next
This blog serves as the engineering log for that journey. Moving forward, we will use this space to share insights from the consulting field, technical deep-dives into our software architecture, and honest reflections on what it takes to build technology in the real world.
Bledsoe Labs is just getting started, but the mandate is clear: Stop just fixing the broken things. Start building the things that work.
If you are ready to build with us, Contact Operations today.
